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The latest reports from users having issues in Philadelphia come from postal codes 19107, 19143, 19147, 19124, 19125, 19148, 19104 and 19106.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 127,142 ratings
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Problems in the last 24 hours in Philadelphia, Pennsylvania
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Philadelphia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (3%)
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Live Outage Map Near Philadelphia, Pennsylvania
The most recent Comcast Xfinity outage reports came from the following cities:West Deptford Township, Philadelphia, Westville, Lansdowne, Wallingford, Clementon, Wayne, Blackwood, Pennsauken, Camden, Elkins Park, Glendora, Audubon, Barrington and Plymouth Meeting.
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| City | Problem Type | Report Time |
|---|---|---|
 West Deptford Township | Internet | |
| Philadelphia | Internet | |
| Philadelphia | Internet | |
| Westville | Internet | |
| Philadelphia | Internet | |
| Philadelphia | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Philadelphia, Pennsylvania
Latest outage, problems and issue reports in Philadelphia and nearby locations:
- Lauren Stern (@lauren_stern13) reported fromPhiladelphia, Pennsylvania
@comcastcares I am trying to set up service and each time the automated line disconnects when it says ‘let me get you to an agent’ — help!!
- Violeta Yas (@YasT62) reported fromPhiladelphia, Pennsylvania
@ComcastCares#mobile_Care Hi. I’m trying to get on the phone with someone to make a service appointment but that option on the app keeps crashing. Trying the Messenger option and it’s been 10 mins with no response. I need to speak with someone ASAP
- sandibiggs💫⭐️✨ (@sandibiggs) reported fromBensalem, Pennsylvania
Funny how @Xfinity @comcastcares @comcast schedules you appts for tech service and its turns out that the time slot they gave me is not good for them. Waiting a week now only for them to come Sat morning#lies #justsayyouhavenoappts #whyfwithyourcustomers
- MoneyTalkiUnder$tand (@SantanaBana215) reported fromPhiladelphia, Pennsylvania
**** @Xfinity Comcast !
- U Do It #VideoMW19 (@U_Do_It) reported fromMickleton, New Jersey
@Barnacules @comcast I'm waiting for Comcast's bot to ask if you can DM them so they can solve your problem.
- BobeWanKanobi (@chrisbobe) reported fromBlackwood, New Jersey
@RoldBoxing I have Comcast and the picture quality was terrible. Rewatching now on HBO GO and it looks amazing. I have one of the best Sony 4K tv’s you can buy. Comcast is trash.
- BobeWanKanobi (@chrisbobe) reported fromBlackwood, New Jersey
@comcast Your hd is pure sh*t. Game of Thrones looks like muddy sh*t. When I watch on HBO GO on my Xbox it’s pure 1080 bliss. You suck ass.
- Lawson Deaton (@LawsonDeaton) reported fromArdmore, Pennsylvania
@WFUSportsStats I think the ACC/ESPN is using this game as leverage to make sure all the major cable providers get on board. Verizon is in on the network but Comcast isn’t for example.
- Richard Washington (@RAW2FISH) reported fromPhiladelphia, Pennsylvania
@verizonfios is it normal for my screen to keep freezing, I reset the box 50 times, unplug the box and plug it back in to reset it, it goes away for a few days and starts to freeze again, getting really frustrating, my cousin said to comcast he has no problems
- KD (@skd215) reported fromPhiladelphia, Pennsylvania
I’m not asking for some corny ass Jurassic Park, but Philly needs an outdoor area to watch these sporting events. And no, ******** Xfinity Live doesn’t count
- MoneyTalkiUnder$tand (@SantanaBana215) reported fromPhiladelphia, Pennsylvania
Man @comcastcares is the worst! I wish I could have stayed with Verizon !
- Christina Lafferty (@pixelated4u) reported fromPhiladelphia, Pennsylvania
When I spend hours trying to figure out why playback is hosed in my app and then my friend is like “Comcast’s WiFi blocks a ton o’ sh*t.” Well I’d be damned, that was it. They are blocking our own web app’s services. Time to WFH more!
- BobeWanKanobi (@chrisbobe) reported fromBlackwood, New Jersey
@comcast Your hd is pure sh*t. Game of Thrones looks like muddy sh*t. When I watch on HBO GO on my Xbox it’s pure 1080 bliss. You suck ass.
- Sweet D☽ (@dyuillexo) reported fromEchelon, New Jersey
My WiFi has been down since last night... @Xfinity what’s up
- Howlin.WolF.murphY (@hwmurphy84) reported fromPhiladelphia, Pennsylvania
@gingerbanks1 I’ve had exes who said the old Comcast remotes were perfect ****** .... so much so we always threw it in “never have I ever” in drinking games
- sandibiggs💫⭐️✨ (@sandibiggs) reported fromBensalem, Pennsylvania
@Xfinity your customer service and tech help are one of the most undertrained ppl I have ever spoke with —communication skills need to be improved #lies #fulloflies #timeslotsnotforworkingpeople
- Small Wonder 🤫😋😝 (@MsCocoa00) reported fromPhiladelphia, Pennsylvania
Cricket Comcast & Venmo on my sh*t list today 🤬🤬🤬
- Chris Bruno (@BrunoPittsburgh) reported fromConshohocken, Pennsylvania
God help you @Xfinity if you don’t carry this.
- Kath (@kath_martorelli) reported fromAshland, New Jersey
I had a dream last night that I found $300 in the Xfinity parking lot after the Phillies game.... I never felt more poor in my life 😩
- Michele Doyle (@shel630) reported fromProspect Park, Pennsylvania
@Xfinity you need better Customer Service! Goes along way..
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Club Pug (@ClubPugTV) reported
@comcastcares @I3adger Don't bother they will just not respond to you. This is fake help
- P (@thoreau1104) reported
I love @Xfinity 's website... no way to downgrade or cancel service online, no way to remove devices... even when you try to chat about downgrading live, you get a "bad gateway" error...
- Club Pug (@ClubPugTV) reported
@comcastcares @MackDNation Don't bother they will just not respond to you. This is fake help
- Club Pug (@ClubPugTV) reported
@comcastcares @JfwellsPDX Don't bother they will just not respond to you. This is fake help
- Alex/Badger (@I3adger) reported
So twice in the span of 12-13 hours my internets gone down because crews sre doing "maintenanc" with no forewarning... great service @comcastcares
- Nate (@nwolf100) reported
Xfinity is ******* awful, may be worse than robinhood.
- Christopher Burdick (@Critifur) reported
possibly been made worse by the representatives that "assisted" me. I cannot login to my account, but I could before @Xfinity "helped" me. I would really like to speak to a representative that will actively listen to the issues, and take ownership of the things that need
- Girlwithopinion arrest the insurrectionists (@janiszilly) reported
@SenTinaSmith @amyklobuchar @BettyMcCollum04 please look into the outrageous charges Comcast and Xfinity charge for tv and cable service. They just raised their “service “ fees $7.50 a month. While they promised customers they would not increase fees for two years.
- michael mcdermott (@michaelmcdermo6) reported
@comcast **** YOU service is down AGAIN!🖕🏼
- Maurice Joffe (@joffe_maurice) reported
@comcast Just spoke to the most condescending and ****** representative of yours called Jasmin. She certainly has no clue about customer service. Guess it in keeping with your company from hell !!
